Published on 5th Dec, 2007 in Online Marketing

We are so sorry…

By: Shama Hyder

Recently, I received a facebook message that read:

"Trying to submit information on your site through the contact form for a free consultation. Getting "Error 404 – Not Found" on both IE7 and Opera 9.5 beta."

Yikes! Upon some further investigation, we realized that one file had not been transferred over when we upgraded servers and was causing the 404 error. (A huge thank you to Tris Hussey for his help in identifying this problem).

So, what this basically means is that if you tried to contact us during the past one month-you couldn’t. I am so sorry for this inconvenience. We messed up. We should have checked out all the links, but we let an important one escape.

The contact us page is now up and working properly. If you would prefer an even faster medium, you can call us at (469)-774-8000.

Once again, I deeply apologize to anyone who was trying to get in touch with us. On the business side of things, this is a very important lesson for any company. Always make sure that the communication channels are open and working. Lesson learned.