Does your PR Agency Know How to Connect?

“We need more people talking about us!” As a CMO, or PR director, how many times has someone at the top come to you and said those exact words? Did you immediately start to feel the heat? When an organization decides it needs PR representation or that their current PR strategy needs an overhaul, it usually starts with a desire to create more buzz. And many times, this desire is motivated by a positive article in the local news about a competitor, or a look at another company’s thousands of seemingly engaged Twitter followers eagerly and happily interacting with their brand online. THE GOAL Simply creating buzz should not be the end goal for ramping up PR efforts. In the past, the end goal of public relations for brands may have been limited to raising brand awareness, but as the digital age has caused a  major shift in how we satisfy consumer appetites, the goal of public relations, as with most all marketing disciplines, has evolved into a focus on building brand loyalty and fostering brand ambassadorship — and this can’t be accomplished by sending out a press release and landing a few stories. To connect, consumers want to “know”…

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