How to Deal with Negative Reviews

The beauty of social media is that people are now the media. When you leverage this fact correctly, it makes for an excellent social media strategy. But, what happens when someone says something negative – factual or not?

Check out my guest post at Liz Strauss’ Successful Blog on how to deal with negative reviews – The Zen Way of Dealing with Negative Commentary Online.

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  • Paul Davidson

    That’s a very interesting article, Sharma.I would recommend that other people have a look at it, as there’s some good links to some excellent reputation management monitoring tools there.

  • Rachmat Febrianto

    it’s so useful for me,,, thanks a lot Shama

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  • http://néant scrignac

    a okay