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How to Manage and Repair Your Online Reputation

January 6th, 2012

Posted by to Online Marketing

Know what people are saying about you. The biggest mistake when trying to manage your online reputation is to be totally oblivious of what your reputation even is. How do people see you? Are they saying good or bad things? Is there something embarrassing about you from 10 years ago floating around out there? If your answer is “I don’t know” then that’s bad. Go to your search engine of choice. Type in your name. Read everything. Do this regularly. If you find any really potentially harmful information about yourself, like a leaked Social Security number or other content that should be immediately removed, contact the owner of the site….

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Tags Online Marketing reputation management search engine optimization seo
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How to Make Your Corporate Blog Less Awful

January 3rd, 2012

Posted by to Marketing

There are some really, really outstanding examples of corporate blogs out there. Of course, for every example of a really great corporate blog, there’s an equally awful one floating around out there too. Your blog can be a powerful tool for communicating with your target audience, so don’t just blog for the sake of blogging. Here are some dos and don’ts do help you improve your blogging strategy. Don’t: “think corporate” Think of a company. Any company, even your company. Do you want to have a conversation with it? Of course you don’t, because people like to talk to other people. Keep this in mind when you’re blogging, because your…

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Facebook Rolls Out New, Improved Page Insights

December 30th, 2011

Posted by to Facebook Marketing, Social Media Marketing

If you’re the administrator of a Facebook page, you may have noticed that your Insights and People Talking About This tabs have disappeared. If you haven’t noticed, go check. Are you back yet? Are your Insights gone? Don’t freak out just yet! Facebook has introduced a new, updated version of Page Insights. Read on to learn what’s new and different. Better engagement measurements The old version of Insights had limited engagement information to give page owners, and really only offered data about likes, comments, and interaction rates. The new Insights presents three new types of engagement statistics to help page owners interpret how far their content is traveling. 1. People…

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What You Can Learn From 2011’s Biggest Twitter Blunders

December 27th, 2011

Posted by to Social Media Marketing, Twitter Marketing

As 2011 draws to a close, it’s time to take a look back at the year and see what we can learn from it. Unfortunately, other people’s mistakes often make for better (or more well-publicized) learning experiences. Here are four Twitter marketing strategies that we strongly advise you not to emulate. 1. Qwikster and @Qwikster If you didn’t hear about the Netflix and Qwikster debacle unleashed by Netflix CEO Reed Hastings, you may want to start with this blog post. In short, Hastings decided to spin off the DVD rental half of the service into a site called Qwikster, while keeping the Netflix site for DVD streaming. Almost every single…

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Google+ Brand Pages Now Support Multiple Admins

December 23rd, 2011

Posted by to Social Media Marketing

Google+ brand pages were introduced in November and were received with much excitement by the marketing and business world. However, they did fall short in a few key areas. Earlier this week, Google+ announced some important upgrades – both to brand pages and user profiles – that will enhance user experience and make the site more essential to online marketing. Multiple page manager functionality When Google+ launched brand pages, they did so without the capability of multiple page managers or shifting page ownership. As of December 20, however, you can now have a team of up to 50 people controlling your organization’s Google+ presence. You can also transfer ownership of…

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Ask Shama: Is Email Dead?

December 21st, 2011

Posted by to Marketing

With Facebook and Twitter gaining favor as marketing tools, it might seem like email isn’t needed. But our marketing expert Shama Kabani explains why email remains vital. Editor’s note: The marriage of technology and communication has been a boon to savvy entrepreneurs. But it’s also a huge challenge for those who aren’t sure how to navigate social networks. To help, Dallas-based entrepreneur and tech expert Shama Kabani is answering your questions. Email her at shama@marketingzen.com, or check out more of her advice at her online marketing company or on video. Dear Shama, We have had an ongoing (and sometimes heated) debate in my office for some time now. It revolves around email—specifically, email marketing. As…

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Tips for Minimizing Facebook Timeline Embarrassment

December 20th, 2011

Posted by to Facebook Marketing, Social Media Marketing

There’s been buzz about the Facebook Timeline profile since September, but it was only available to developers until last week. The Timeline shows a detailed overview of everything you’ve ever done on Facebook. Depending on how you’ve previously used Facebook, this concept falls somewhere on a spectrum between “awesome” and “terrifying”. Now that the major redesign is available to all Facebook users, we’ve compiled some basic information to help make your transition easier – and to keep you from accidentally embarrassing yourself. 1. How to fill in your Timeline You’ll notice that along with updating your status, adding a photo, or checking into a place, there’s a new menu option:…

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CEO Shama Kabani on the Cover of Color Magazine

December 15th, 2011

Posted by to Marketing

That’s right: our CEO Shama Kabani graces the cover of the December 2011/January 2012 issue of Color Magazine, which highlights topics of interest revolving around professionals of color. In her interview, Shama discusses emigrating from India, being rejected by 18 companies before starting Marketing Zen, and recognizing the importance of Twitter back in 2007. “I was in graduate school in 2007 and I studied organizational communication. This was the time when Twitter was just emerging and social networking was just peaking its head out, not even in its infancy I would say, but I was fascinated by it. I had a graduate advisor who was extremely supportive of my decision…

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Everything You Need to Know About The New Twitter circa 2012

December 13th, 2011

Posted by to Social Media Marketing, Twitter Marketing

We bring you some very serious news today. Are you sitting? You’ll want to be sitting down for this. Old Twitter is dead. Or dying. But mostly dead. Okay, let us explain. Last week, Twitter introduced a massive redesign for the main site, iPhone and Android apps, and Tweetdeck. Jack Dorsey, chairman of Twitter, said the redesign aims to make Twitter “more accessible to all 7 billion people on the planet.” Is New Twitter going to be more accessible for you? Let’s find out. What’s “new” about “New Twitter” This is how our CEO Shama Kabani’s Twitter profile looks with the redesign. At first glance you’ll notice: 1. Two of…

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Are You Reading All of Your Facebook Messages?

December 9th, 2011

Posted by to Facebook Marketing, Social Media Marketing

Probably not. Last year, Facebook switched to the “Social Inbox” so they could sort your messages and let you only see the important ones. Great idea (in theory)! Unless you’re this reporter from Slate, who missed a string of messages about her missing laptop that a man recovered from a New York City taxi. “It’s not that those other messages aren’t important, but one of them is more meaningful,” writes one of the software engineers at Facebook on the site’s official blog about the Social Inbox’s November 2010 launch. “With new Messages, your Inbox will only contain messages from your friends and their friends. All other messages will go into…

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