Ask Shama: Branding and Social Media – What’s the Right Combination?

Striking a balance between strong branding and effective social-media marketing can be a delicate proposal.’s marketing expert Shama Kabani simplifies the task with some old-fashioned human interaction.

Editor’s note: The marriage of technology and communication has been a boon to savvy entrepreneurs, but it’s also a huge challenge for those who aren’t sure how to navigate social networks. To help, Dallas-based entrepreneur and tech expert Shama Kabani is answering your questions. Email her at, or check out more of her advice at her online marketing company or on video.

Dear Shama,

I am now in the second decade of my business, and I feel like I need to refresh my brand. Instead of having a company name like Molly’s IT Group, I should change it to Hire Me For IT Services and use this same tag for my Twitter, Facebook, and website. It tells people what I do and sets the tempo. Can you provide guidance on how effective this new branding will be in social media and overall business marketing?

—Madeline, Washington, DC

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